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Stop Selling Your Product. Start Selling The Opportunity.

Mervyn
7 days ago
3 min read

One of the most common mistakes I see food and drink businesses make when talking to buyers is this:

They spend too much time selling their product.


Now, before you accuse me of losing the plot, let me explain.

Of course your product matters.

Its quality matters.

Its ingredients matter.

Its packaging matters.

But here's the reality.


Most buyers don't wake up in the morning hoping someone will come and tell them about another product.


They're thinking about their customers.

Their category.

Their sales.

Their margins.

Their growth opportunities.

In short, they're thinking about their business.


That's why one of the most useful mindset shifts a supplier can make is moving from:

"Let me tell you about my product."

to

"Let me show you the opportunity."


The Product Trap

I've sat through countless supplier presentations over the years.

Many followed a familiar pattern.

First came the company history.

Then the founder story.

Then the production process.

Then the awards.

Then the ingredients.

Then, eventually, the reason the buyer should be interested.

The problem?


By that stage, the buyer may already have switched off.

Not because the information wasn't interesting.

Because they were still waiting to hear why it matters.

Remember, buyers don't list products.

They list opportunities.


Think Like a Buyer

Imagine you're a buyer looking at a new product.

The first question isn't usually:

"How was this made?"

It's more likely to be:

"Why would my customer buy this?"


Closely followed by:

  • What need does it meet?

  • What's different about it?

  • What's the opportunity?

  • Why would it deserve space in the range?

  • What might happen if we don't stock it?

Those are opportunity questions.

And they're often more important than the details suppliers spend most of their time discussing.


A Simple Test

Look at your current sales presentation.

Or think about how you typically introduce your product.

Now ask yourself:

How long would I need to listen before I understood the opportunity?

If it's five, ten or fifteen minutes into the conversation, that might be worth reviewing.

A buyer shouldn't have to wait until slide twelve to understand why they might be interested.


Great Products Don't Always Win

This can be difficult to hear.

I've seen excellent products struggle to gain traction.

Not because they weren't good enough.

Because the supplier couldn't clearly explain the opportunity.

I've also seen products that weren't necessarily the most innovative, the most unique or even the most exciting secure listings because the commercial opportunity was easy to understand.


Buyers are making commercial decisions.

The easier you make that decision, the stronger your position becomes.


So What Is The Opportunity?

The answer will be different for every business.

It could be:

  • Bringing new shoppers into the category.

  • Filling a gap in the range.

  • Offering a premium trade-up opportunity.

  • Meeting changing consumer needs.

  • Delivering stronger margins.

  • Creating excitement within the category.

  • Solving a problem that currently exists.


The important thing is understanding what the opportunity is before sitting in front of the buyer.

Because if you can't explain it clearly, how can you expect the buyer to see it?


One Final Thought

The next time you're preparing for a buyer meeting, try a little exercise.

Imagine the buyer interrupts you in the first minute and asks:

"So what's the opportunity here?"


Could you answer confidently?

And more importantly, could you answer without talking exclusively about your product?


Because while products are important, buyers are usually looking for something bigger.

They're looking for opportunities that help grow their business.

The suppliers who understand that tend to have very different conversations.

And very often, much better outcomes.


Over To You

Think about your own product or service.

If you had 30 seconds to explain the opportunity rather than the product, what would you say?

I'd love to hear your thoughts and examples in the comments.

Because sometimes the smallest shift in thinking can completely change the conversation.



 
 
 

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